Shipping Policy

Last Updated: Today

Overview

At SalmusEnterprises.com, We Are Committed To Providing Reliable And Efficient Shipping Services For Our Customers In Pakistan And International Markets.

This Shipping Policy Explains Our Shipping Methods, Processing Times, Delivery Estimates, Shipping Charges, International Shipping, Customs Requirements, And Other Important Shipping Information.

By Placing An Order With SalmusEnterprises.com, You Agree To The Terms And Conditions Outlined In This Shipping Policy.

Order Processing

Orders Are Generally Processed After Payment Has Been Successfully Received And Confirmed.

Most Orders Are Processed Within 1–3 Business Days. Orders Placed On Weekends Or Public Holidays May Be Processed On The Next Available Business Day.

Processing Times May Take Longer During:

• Major Sales And Promotional Events

• Public Holidays

• Peak Shopping Seasons

• High-Volume Order Periods

• Unexpected Operational Delays

We Will Make Reasonable Efforts To Process Your Order As Quickly As Possible.

Shipping Within Pakistan

We Offer Shipping To Most Locations Across Pakistan, Subject To Courier Availability And Service Coverage.

Estimated Delivery Times Within Pakistan Are Generally:

• Major Cities: 2–5 Business Days

• Other Areas: 3–7 Business Days

• Remote Areas: 5–10 Business Days

Delivery Times Are Estimates Only And Are Not Guaranteed. Actual Delivery Times May Vary Depending On The Destination, Courier Service, Weather, Public Holidays, And Other Circumstances Beyond Our Control.

International Shipping

We May Offer International Shipping To Selected Countries And Regions.

International Delivery Times May Generally Range From 7–21 Business Days, Depending On The Destination, Shipping Method, Customs Processing, And Local Delivery Services.

Some International Orders May Require Additional Processing Time Due To Customs Clearance Or Import Requirements.

International Shipping Availability May Vary By Product, Destination, And Applicable Laws Or Regulations.

Shipping Charges

Shipping Charges Are Calculated Based On Factors Such As:

• Delivery Destination

• Package Weight

• Package Dimensions

• Shipping Method

• Number Of Items In The Order

• International Or Domestic Delivery Requirements

Applicable Shipping Charges Will Be Displayed During Checkout Before You Complete Your Purchase, Unless Otherwise Stated.

Free Shipping

If We Offer Free Shipping On Selected Products, Orders, Promotions, Or Locations, The Applicable Terms And Conditions Will Be Clearly Stated At The Time Of The Offer.

Free Shipping Promotions May Be Limited To Certain Products, Order Values, Locations, Or Shipping Methods.

Order Tracking

Once Your Order Has Been Shipped, We May Provide You With A Tracking Number And Relevant Tracking Information.

You Can Use The Tracking Information To Monitor The Progress Of Your Shipment Through The Applicable Shipping Carrier.

Please Allow Some Time For Tracking Information To Become Active After Your Package Has Been Handed Over To The Carrier.

Shipping Delays

Although We Work With Shipping Providers To Deliver Orders Within The Estimated Delivery Time, SalmusEnterprises.com Is Not Responsible For Delays Caused By Circumstances Beyond Our Reasonable Control.

Such Circumstances May Include:

• Courier Delays

• Severe Weather

• Natural Disasters

• Public Holidays

• Customs Delays

• Transportation Disruptions

• Incorrect Or Incomplete Delivery Information

• Remote Delivery Locations

• Government Restrictions

• Security Checks

• Unexpected Operational Issues

If Your Shipment Is Delayed, Please Contact Us So We Can Help You Check The Status Of Your Order.

Incorrect Shipping Information

Customers Are Responsible For Providing Accurate And Complete Shipping Information At Checkout.

Please Carefully Review Your:

• Full Name

• Shipping Address

• City

• Postal Code

• Phone Number

• Email Address

• Other Required Delivery Information

If An Order Has Already Been Shipped And The Shipping Information Provided By The Customer Is Incorrect, Additional Shipping Charges May Apply To Re-Ship The Order.

We Cannot Guarantee That Shipping Information Can Be Changed After An Order Has Been Processed Or Shipped.

Lost Or Missing Packages

If Your Tracking Information Shows That Your Package Has Been Delivered But You Have Not Received It, Please Contact The Shipping Carrier First And Then Contact Us If Further Assistance Is Required.

We Will Make Reasonable Efforts To Assist With Investigating Missing Or Lost Shipments.

However, Once A Package Has Been Handed Over To The Shipping Carrier, Delivery Handling And Transportation Are Primarily The Responsibility Of The Carrier.

Damaged Packages

Please Inspect Your Package As Soon As You Receive It.

If Your Package Appears Damaged, Opened, Tampered With, Or Otherwise Compromised, We Recommend Taking Photographs Of The Package And Its Contents Before Discarding Any Packaging Materials.

Please Contact Us As Soon As Possible With Your Order Information And Supporting Photographs So We Can Review The Issue.

Customs, Duties, And Import Taxes

For International Orders, Customers May Be Responsible For Customs Duties, Import Taxes, VAT, Brokerage Fees, Clearance Charges, Or Other Fees Imposed By The Destination Country.

These Charges Are Generally Not Included In The Product Price Or Shipping Charges Unless Specifically Stated.

SalmusEnterprises.com Is Not Responsible For Customs Duties, Import Taxes, Brokerage Fees, Or Other Charges Imposed By The Destination Country.

Customers Are Responsible For Understanding And Paying Any Applicable Import Charges Required By Their Local Authorities.

Customs Delays And Restrictions

International Shipments May Be Delayed By Customs Authorities.

We Are Not Responsible For Delays Caused By Customs Inspections, Import Restrictions, Documentation Requirements, Or Other Government Procedures.

Certain Products May Also Be Restricted From Importing Into Certain Countries. Customers Are Responsible For Ensuring That Products Ordered From SalmusEnterprises.com Can Be Legally Imported Into Their Destination Country.

Shipping Restrictions

We Reserve The Right To Decline Or Cancel Orders That Cannot Be Legally Or Safely Shipped To The Requested Destination.

Certain Products May Be Subject To Shipping Restrictions Due To Their Nature, Size, Weight, Transportation Requirements, Customs Regulations, Or Applicable Laws.

If We Are Unable To Ship An Order To Your Destination, We Will Attempt To Contact You And Provide Appropriate Information Regarding The Order.

Address Changes

If You Need To Change Your Shipping Address After Placing An Order, Please Contact Us As Soon As Possible.

We Will Make Reasonable Efforts To Accommodate Address Change Requests Before The Order Is Shipped.

Once An Order Has Been Shipped, We May Be Unable To Change The Delivery Address.

Multiple Items In One Order

If Your Order Contains Multiple Products, We May Ship The Products Together Or In Separate Packages Depending On Product Availability, Warehouse Location, Package Size, Weight, And Shipping Requirements.

You May Receive Multiple Tracking Numbers For A Single Order.

Delivery To Remote Areas

Additional Delivery Time Or Shipping Charges May Apply To Remote Or Hard-To-Reach Locations.

Courier Coverage May Also Vary Depending On The Destination.

If Additional Shipping Charges Are Required, We May Contact You Before Processing The Order.

Refused Or Undeliverable Packages

If A Package Is Refused, Returned To Us Due To An Incorrect Address, Or Cannot Be Delivered Because The Recipient Is Unavailable Or Fails To Complete Required Customs Procedures, Additional Shipping Or Handling Charges May Apply.

Refunds For Undeliverable Or Refused Packages Will Be Subject To Our Refund And Return Policy.

Shipping And Returns

Shipping Costs May Be Non-Refundable Unless Otherwise Required By Applicable Law Or Specifically Stated In Our Refund Policy.

For Information About Returns, Exchanges, And Refunds, Please Review Our Return And Refund Policy.

Contact Us

If You Have Any Questions About Shipping, Delivery, Tracking, Or Your Order, Please Contact Us.

Customer Support Email: 03271111898@SalmusEnterprises.com

Legal Compliances Email: LegalTeam-WaheedMajeed@SalmusEnterprises.com

Phone: +92 327 1111898

Website: SalmusEnterprises.com

Business Address: 349 Sector 2-C-1 Township Lahore, Lahore 54770, Pakistan

We Are Always Happy To Assist You With Your Shipping And Delivery Questions.